About Us: The Story of Kong Casino
Frankly, we got tired of the noise. The online casino world felt crowded with sites that promised the moon but delivered a confusing experience, slow payouts, and bonus terms that required a law degree to understand. We are a small team of veteran players and industry insiders who believed we could do better. So, in 2021, we decided to build the kind of Casino we'd actually want to play at ourselves.
Our goal wasn't to be the biggest, but to be the most trusted. We're a UK-based and focused company, fully licensed by the UK Gambling Commission. This isn't just a piece of paper for us; it's our commitment to upholding the highest standards of safety, fairness, and responsible gaming. We're not some faceless corporation; we're real people who love these games, and we built this platform for players like you.
Our Core Values
Talk is cheap. So instead of just talking, we've built our entire operation around a few simple, non-negotiable principles. These are the promises we make to you every time you log in.
Our Value | What It Means For You |
---|---|
Radical Transparency | No hidden fees or confusing terms. We write our rules in plain English and stand by them. Our Reviews page even includes feedback from real players. |
Speed & Efficiency | Your time is valuable. That means fast-loading games, an intuitive website, and, most importantly, withdrawals that are processed in hours, not days. |
Genuine Entertainment | We're here to provide a fun, exciting experience. That's why we partner with the best game providers and continuously update our library with the latest and greatest Slots. |
Player Protection | Your well-being is paramount. We provide a suite of responsible gaming tools and proactive support to help you stay in control. |
These values aren't just a plaque on a wall; they're the code we operate by. They guide every decision we make, from the bonuses we offer to the way we handle customer queries.
Our Journey So Far
We've come a long way since our launch, and we're always looking for the next way to improve your experience. It's been a wild ride, and we're just getting started.
- 2021: Kong Casino is born! We launch with a UKGC license and a hand-picked selection of over 500 games.
- 2022: We introduce our Live Casino, bringing the thrill of a real casino floor to your screen.
- 2023: The Kong Casino Sportsbook goes live, offering competitive odds on thousands of events.
- 2024: We launch our brand new native mobile App for iOS and Android, taking mobile gaming to the next level.
- 2025: We continue to expand our game library and refine our platform based on player feedback.
We are incredibly proud of what we've built, but we know there's always more to do. Our commitment is to keep listening, keep innovating, and keep being the casino that players can trust. If you have any questions or feedback, please don't hesitate to get in touch via our Contact Us page.